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Privacy Policy

Effective Date: August 4, 2026

At NeuroBalance Psychiatry & Behavioral Health, protecting your privacy and maintaining the confidentiality of your personal information are among our highest priorities. We are committed to providing a secure and respectful experience for every visitor.

How We Use Your Information

Any information you provide through our website is used only to:

  • Respond to your questions or appointment requests

  • Provide information about our services

  • Assist you in connecting with our practice

We do not sell, share, or distribute your personal information to third parties for marketing, advertising, or promotional purposes. All information is handled with professionalism and care.

Electronic Communication

To help protect your privacy and remain HIPAA compliant, please do not submit sensitive medical information through website forms or unsecured email, including:

  • Diagnoses

  • Treatment history

  • Personal health information (PHI)

For confidential clinical matters, please contact our office by phone or through an approved secure communication platform.

Website Disclaimer

The information provided on this website is for general informational and educational purposes only. It is notintended to replace professional mental health evaluation, diagnosis, or treatment.

Nothing on this website should be interpreted as:

  • Medical advice

  • Mental health treatment

  • Therapeutic guidance

  • A guarantee of treatment outcomes

Viewing this website, submitting a contact form, or requesting information does not establish a provider-patient relationship.

A therapeutic relationship begins only after:

  • Completion of the intake process

  • Required documentation is signed

  • Both the provider and patient mutually agree to begin treatment

Telehealth Services

Telehealth appointments are available only for individuals physically located in the State of Florida, where the provider is licensed to practice.

Telehealth is not appropriate for emergency or crisis situations.

Insurance & Fees

Insurance benefits vary by provider and individual plan.

Patients are responsible for verifying with their insurance company:

  • Eligibility

  • Covered services

  • Copays

  • Deductibles

  • Any out-of-pocket costs

Emergency & Crisis Situations

If you are experiencing a mental health emergency:

  • Call 911

  • Go to your nearest emergency room

  • Contact the 988 Suicide & Crisis Lifeline

Please note that our website, email, and telehealth platform are not monitored for urgent or emergency communications.

This version eliminates the duplicate Website Disclaimer heading, combines the emergency statements into one section, improves readability, and follows a structure commonly used by professional psychiatric practice websites.

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